Privacy Policy
Effective
as of February 12, 2025.
This “Privacy Policy” describes the privacy
practices of Luminary Cloud, Inc. and our subsidiaries and affiliates
(collectively, “Luminary”, “we”, “us”, or “our”) and how we process personal
information that we collect through our digital properties that link to this
Privacy Policy, including the www.luminarycloud.com website, (the “Luminary Sites”), as well as through social media,
our marketing activities, our events and other activities described in this
Privacy Policy. This Privacy Policy also describes the rights and choices
available to individuals with respect to their information. Luminary may
provide additional or supplemental privacy policies to individuals for specific
products or services that we offer at the time we collect personal information.
These supplemental privacy policies will govern how we may process the
information in the context of the specific product or service.
This Privacy Policy applies to the personal
information we process as a data controller, that is, as the party that
determines what personal information to collect and for what purposes. You
provide some of this information directly, and we get some of it by collecting
information about your interactions, use, and experiences with the Luminary
Sites as further explained in this Privacy Policy.
Luminary provides its platform (the
“Platform”) as software as a service for high-performance computing, simulation,
and analytical services in the fields of engineering and science. This Privacy
Policy does not apply to information that we process on behalf of our
enterprise customers while providing the Platform to them. Our use of that
information is restricted by our agreements with those enterprise customers. If
you use the Luminary Platform through an enterprise customer of Luminary, such
as your employer, the processing of your personal information is determined by
that customer. Our enterprise customers are considered data controllers and
when we process information on their behalf, it is in accordance with their
instructions. If you use the Platform through a Luminary enterprise customer,
the relevant customer’s privacy policy and the agreement between the customer
and Luminary apply to the processing of your data, rather than this Privacy
Policy. If you have questions regarding your personal information that we
process on behalf of a Luminary enterprise customer, please refer to such
customer’s privacy policy and direct your inquiries to such customer or its
administrator.
The Luminary Sites are primarily designed for
enterprise customers and their representatives. We do not offer products or
services for use by individuals for their personal, family or household
purposes. Accordingly, we treat all personal information we collect as
pertaining to individuals in their capacities as business representatives and
not their individual capacities.
Table of Contents
·
Personal
Information We Collect
·
How We Use Your Personal
Information
·
How We Share Your Personal
Information
·
Your Choices
·
Other
Sites, Mobile Applications and Services
·
Security
Practices
·
International
Data Transfers
·
Children
·
Changes to this
Privacy Policy
·
How to
Contact Us
Personal Information We Collect
Information you provide to us. Personal
information you provide to us through the Luminary Sites may include:
· Contact information, such as
your first and last name, email address, billing address, company name, and
phone number.
- Profile
information, such as your username and password that
you may set to establish an online account.
- Feedback
or correspondence, such as information you provide when
you contact us with questions, feedback, or otherwise correspond with us
online.
- Financial
information, such as financial account numbers or
payment card information.
- Transaction
information, such as information about payments to and from you,
and other details regarding the services you have purchased through the Luminary
Sites.
- Usage
information, such as information about how you use the Luminary
Sites and interact with us, including information associated with any
content you upload to the Luminary Sites or otherwise submit to us, and
information you provide when you use any interactive features of the Luminary
Sites, as well as associated metadata. Metadata includes information on how,
when, where and by whom a piece of content was collected and how that
content has been formatted or edited. Metadata also includes information
that users can add or can have added to their content, such as keywords,
geographical or location information, and other similar data.
- Marketing
information, such as your preferences for receiving
communications about our Luminary Sites and future offerings, and details
about how you engage with our communications.
· Other
information that we may collect which is not specifically listed
here, but which we will use in accordance with this Privacy Policy or as
otherwise disclosed at the time of collection.
Information
we obtain from social media platforms. We may maintain pages for the Luminary Sites on social
media platforms, such as LinkedIn, Twitter, and other third-party platforms.
When you visit or interact with our pages on those platforms, the platform
provider’s privacy policy will apply to your interactions and their collection,
use and processing of your personal information. You or the platforms may
provide us with information through the platform, and we will treat such
information in accordance with this Privacy Policy.
If you
choose to login to the Luminary Sites via a third-party platform or social media
network, or otherwise connect your account on the third-party platform or
network to your account through the Luminary Sites, we may collect information
from that platform or network. For example, this information may include your Google or Microsoft usernames. You may also have the
opportunity to provide us with additional information via the third-party
platform or network, such as a list of your friends or connections and your
email address. You can read more about your privacy choices in the “Third-party
platforms or social media networks” portion of the “Your Choices” section.
Information
we obtain from other third parties. We may receive
personal information about you from third-party sources. For example, a
business partner may share your contact information with us if you have
expressed interest in learning specifically about our products or services, or
the types of products or services we offer. We may obtain your personal
information from other third parties, such as marketing partners, publicly-available
sources (for example, public records) and private sources (for example,
social-media platforms and data providers).
A “cookie” is a text file that websites send to a visitor‘s
computer or other Internet-connected device to uniquely identify the visitor’s
browser or to store information or settings in the browser. Browser web storage, or LSOs, are used for similar purposes as cookies.
Browser web storage enables the storage of a larger amount of data than
cookies. A “web beacon,” also known as a pixel tag or
clear GIF, is typically used to demonstrate that a webpage was accessed or that
certain content was viewed, typically to measure the success of our marketing
campaigns or engagement with our emails and to compile statistics about usage
of our websites.
Web browsers may
offer users of our websites or mobile apps the ability to disable receiving certain
types of cookies; however, if cookies are disabled, some features or
functionality of our websites may not function correctly.
Referrals
Users of
the Luminary Sites may have the opportunity to refer contacts to us. If you are
an existing user, you may only submit a referral if you have permission to
provide the referral’s contact information to us so that we may contact them.
How We
Use Your Personal Information
We may use
your personal information for the following purposes and as otherwise described
in this Privacy Policy or as described at the time of collection:
To operate the Luminary Sites. We use your personal information to:
- Provide,
operate, and improve the Luminary Sites and our business;
- provide
information about our products and services;
- establish
and maintain your user profile on the Luminary Sites;
- facilitate
your login to the Luminary Sites via third-party identity and access
management providers;
- enable
security features of the Luminary Sites, such as by sending you security
codes via email or text or SMS messaging, and remembering devices from
which you have previously logged in;
- communicate
with you about the Luminary Sites, including by sending you announcements,
updates, security alerts, and support and administrative messages;
- understand
your needs and interests, and personalize your experience with the Luminary
Sites and our communications;
- provide
support and maintenance for the Luminary Sites; and
- respond
to your requests, questions and feedback.
For research and
development. We analyze use of the Luminary Sites to improve the Luminary
Sites and to develop new products and services, including by studying your use
of the Luminary Sites.
To send you marketing
and promotional communications. We may send you Luminary-related
marketing communications as permitted by law. You will have the ability to
opt-out of our marketing and promotional communications as described in the “Opt out of marketing communications” section
below.
To comply with law. We
use your personal information as we believe necessary or appropriate to comply
with applicable laws, lawful requests, and legal process, such as to respond to
subpoenas or requests from government authorities.
With
your consent. In some cases we may
specifically ask for your consent to collect, use or share your personal
information, such as when required by law.
To
create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de-identified data
from your personal information and other individuals whose personal information
we collect. We make personal information into anonymous, aggregated or de-identified data by removing information
that makes the data personally identifiable to you. We may use this anonymous,
aggregated or de-identified data and share it
with third parties for our lawful business purposes, including to analyze and
improve the Luminary Sites and promote our business.
We may
share your personal information with the following parties and as otherwise
described in this Privacy Policy or at the time of collection.
Corporate
Affiliates. We may share your personal information with our
corporate parent, subsidiaries, and affiliates, for purposes consistent with
this Privacy Policy.
Service
providers. We may share your personal information with third-party
companies and individuals that provide services on our behalf or help us
operate the Luminary Sites (such as customer support, hosting, analytics, email
delivery, marketing, and database management services).
Affiliated
Customers. We may share your personal information with
our customers with whom you are affiliated. Your employer may be one of our
customers. We do not control how the affiliated customer uses your personal
information. Please review the affiliated customer’s privacy policy or
enterprise agreement with Luminary to learn more about how it handles your
personal information.
Third-party
platforms and social media networks. If you
have enabled features or functionality that connect the Luminary Sites to a
third-party platform or social media network (such as by logging into the Luminary
Sites using your account with the third-party, providing your API key or
similar access token for the Luminary Sites to a third-party, or otherwise
linking your account with the Luminary Sites to a third-party’s services), we
may disclose the personal information that you authorized us to share. We do
not control the third party’s use of your personal information.
Other
Users of the Luminary Sites. We may provide functionality that
enables you to disclose personal information to other users of the Luminary
Sites. You may also be able to submit content to the Luminary Sites, and we may
display your name, or username with the content you submit. We do not control
how other users or third parties use any personal information that you make
available to such users.
Professional
advisors. We may disclose your personal information to professional
advisors, such as lawyers, bankers, auditors and insurers, where necessary in
the course of the professional services that they render to us.
Authorities
and others. Law enforcement, government authorities, and private parties, as
we believe in good faith to be necessary or appropriate for the compliance with legal
requirements and fraud prevention/safety purposes
described above.
Business
transferees. Acquirers
and other relevant participants in business transactions (or
negotiations and diligence for such transactions) involving a corporate
divestiture, merger, consolidation, acquisition, reorganization, sale or other
disposition of all or any portion of the business or assets of, or equity interests
in, Luminary or our affiliates (including, in connection with a bankruptcy or
similar proceedings).
Your
Choices
In
this section, we describe the rights and choices available to all users.
Access or Update Your
Information. If you have registered for an account
with us, you may review and update certain personal information in your account
profile by logging into the account.
Opt out of marketing
communications. You may opt out of
marketing-related emails by following the opt-out or unsubscribe instructions
at the bottom of the email, or by contacting us at privacy@luminarycloud.com.
You may continue to receive service-related and other non-marketing emails.
Cookies & Browser
Web Storage. We may allow service
providers and other third parties to use cookies and similar technologies to
track your browsing activity over time and across the Luminary Sites and third-party
websites. Most browsers let you remove or reject cookies. To do
this, follow the instructions in your browser settings. Many browsers accept
cookies by default until you change your settings. Please note that if you set
your browser to disable cookies, the websites may not work properly.
Similarly, your browser settings may allow you to clear your browser web
storage.
Privacy settings. We may make available certain privacy settings on the Luminary Sites.
Your Platform settings may provide the ability for you to make certain content
private, and other content accessible to other Platform users.
Do Not
Track. Some Internet browsers may be configured to send “Do Not
Track” signals to the online services that you visit. We currently do not
respond to “Do Not Track” or similar signals. To find out more about “Do Not
Track,” please visit http://www.allaboutdnt.com.
Choosing not to share
your personal information. Where we are required by
law to collect your personal information, or where we need your personal
information in order to provide the Luminary Sites to you, if you do not
provide this information when requested (or you later ask to delete it), we may
not be able to provide you with our services. We will tell you what
information you must provide to receive the Luminary Sites by designating it as
required at the time of collection or through other appropriate means.
Third-party platforms
or social media networks. If you choose to connect
to the Luminary Sites via a third-party platform or social media network, you
may have the ability to limit the information that we may obtain from the third
party at the time you login to the Luminary Sites using the third-party’s
authentication service or otherwise connect your account. Subsequently, you may
be able to control your settings through the third-party’s platform or service.
If you withdraw our ability to access certain information from a third-party
platform or social media network, that choice will not apply to information
that we have already received from that third party.
The Luminary Sites may
contain links to other websites, mobile applications, and other online services
operated by third parties. These links are not an endorsement of, or
representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in
mobile applications or online services that are not associated with us. We do not control third-party websites, mobile applications
or online services, and we are not responsible for their actions. Other
websites, mobile applications and services follow different rules regarding the
collection, use and sharing of your personal information. We encourage you to
read the privacy policies of the other websites, mobile applications and online
services you use.
The security of your
personal information is important to us. We employ a number of organizational,
technical and physical safeguards designed to protect the personal information
we collect. However, security risk is inherent in all internet and information
technologies and we cannot guarantee the security of your personal information.
We are headquartered in
the United States and may have service providers in other countries, and your
personal information may be transferred to the United States or other locations
outside of your state, province, or country where privacy laws may not be as
protective as those in your state, province, or country.
As a general rule, children are not
allowed to use the Luminary Sites, and we do not collect personal information
from them. We define "children" as anyone under 13 years old. If we
learn that we have collected personal information of a child without the
consent of the child’s parent or guardian, we will delete it. We encourage
parents with concerns to contact
us.
We reserve the right to
modify this Privacy Policy at any time. If
we make material changes to this Privacy Policy, we will notify you by updating
the date of this Privacy Policy and posting it on the Luminary Sites. We may, and if required by
law will, also provide notification of changes in another way that we believe
is reasonably likely to reach you, such as via email (if
you have an account where we have your contact information) or another manner
through the Luminary Sites.
Any modifications to
this Privacy Policy will be effective upon our posting the new terms and/or
upon implementation of the new changes on the Luminary Sites (or as otherwise
indicated at the time of posting). In all cases, your continued use of the Luminary
Sites after the posting of any modified Privacy Policy indicates your
acceptance of the terms of the modified Privacy Policy.
How to Contact Us
Please direct any questions or comments about this Policy or
privacy practices to privacy@luminarycloud.com. You may also write to us via
postal mail at:
Luminary
Cloud, Inc.
Attn:
Legal – Privacy
101 S Ellsworth Avenue, Suite 250
San Mateo, CA 94401